Holland Casino Terms and Conditions

Welcome to Holland Casino. These Terms and Conditions govern your access to and use of our online gaming platform at Holland Casino.nl. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by all provisions set out below. We encourage you to review this document carefully before participating in any activity on our platform, including our casino games, sports betting, poker, bingo, and live casino offerings.

1. About Us

At Holland Casino, we operate as Holland Casino N.V., a state-owned company with our statutory seat at Hortastraat 1, 2132 NH Hoofddorp, Netherlands. We are registered with the Dutch Chamber of Commerce under KvK registration number 68662289. Our online platform, Holland Casino Online, launched on 4 October 2021, building on over 45 years of heritage in the Dutch gaming industry since our founding in 1976.

2. Licensing and Regulatory Compliance

We operate our online casino under a licence granted by the Kansspelautoriteit (KSA), the Netherlands Gaming Authority. Our licence reference number is 1610/01 247085. We are fully committed to upholding all obligations imposed by Dutch gambling legislation and our regulatory licence. If you have questions about our compliance, please contact our support team.

3. Eligibility and Account Registration

At Holland Casino, we are required by law to restrict access to eligible players only. To register and use our services, you must meet the following criteria:

• You must be at least 18 years of age at the time of registration.
• You must be a resident registered in the Netherlands.
• You must not be registered in the Dutch Central Register for the Exclusion of Gambling (CRUKS).
• You must not have previously held a deposit account with us.
• You must provide accurate, truthful, and complete registration information.

We reserve the right to verify your identity at any time and to suspend or close your account if we determine that you do not meet our eligibility requirements. Players aged 18–23 are classified as young adults and are subject to a monthly deposit limit of EUR 400 in accordance with applicable regulations.

4. Deposits, Withdrawals, and Payment Methods

4.1 Accepted Payment Methods

Here at Holland Casino, we support a range of trusted deposit methods to ensure smooth and secure transactions. Available deposit methods include iDEAL, WERO, Visa, Mastercard, Maestro, and Trustly. Our platform operates exclusively in EUR.

4.2 Deposit Limits

We apply the following deposit limits in accordance with responsible gaming regulations:

• Daily deposit limit: up to EUR 15,000
• Weekly deposit limit: up to EUR 95,000
• Monthly deposit limit: up to EUR 380,000
• Young adults (18–23): maximum EUR 400 per month

The minimum deposit required to qualify for our welcome bonus is EUR 10.

4.3 Withdrawals

Our Holland Casino withdrawal process requires that all funds are transferred exclusively to the single registered bank account (contra account) associated with your player profile. We do not permit withdrawals to third-party accounts. The automatic withdrawal threshold is up to EUR 99,999. Withdrawal processing typically takes up to 72 hours pending review, with funds reaching your account within 3–5 business days thereafter.

5. Bonuses and Promotions

At Holland Casino Online, we offer a variety of bonuses designed to enhance your gaming experience. All bonuses are subject to specific terms and conditions that apply individually to each offer.

5.1 Welcome Bonus – Free Spins

Our welcome offer provides new players with 300 Free Spins distributed over your first four weeks of play. Each free spin has a value of EUR 0.10, and winnings are credited immediately. The structure is as follows:

• Week 1: 50 Free Spins following a minimum deposit of EUR 10
• Week 2: 50 Free Spins
• Week 3: 100 Free Spins
• Week 4: 100 Free Spins

This offer is available to new players only, aged 24 and above, registered in the Netherlands, with no prior deposits. Free Spins are valid on selected slots only. Alternatively, eligible new Live Casino players may receive EUR 30 in Golden Chips as part of our Live Casino Welcome offer.

5.2 Ongoing Promotions

We regularly run tournaments, leaderboards, and seasonal campaigns for existing players. Current promotions available at Holland Casino include:

• Lucky Rush – weekly tournament with a EUR 5,000,000 prize pool
• SpinoLeague – leaderboard competition with a EUR 12,000,000 pool and over EUR 8,000 awarded weekly
• Winning Wednesday Live Roulette – up to EUR 75 cash prizes
• Daily Golden Chips – earn up to 25,000 Golden Chips per day through our loyalty programme
• Sports betting promotional offer: up to EUR 5 cash or 25 spins

6. Games and Game Providers

Our Holland Casino platform offers a wide range of game types, including online slots (video, classic, jackpot, and themed), live casino, table games including blackjack and roulette, poker via the iPoker network, bingo, and sports betting. We work with 31 established game providers, including Playtech, Pragmatic Play, Greentube, Play'n GO, Games Global, Skywind Group, IGT, NetEnt, Red Tiger, ELK Studios, Yggdrasil, Quickspin, Relax Gaming, Blueprint Gaming, and many more. Progressive jackpot slots are available on our platform, giving players the opportunity to compete for life-changing prizes.

7. Loyalty Programme

At Holland Casino, we reward our players through our Golden Chips loyalty system and digital playing card. Collect Golden Chips through regular play and redeem them for exclusive benefits. We also invite our members to participate in weekly tournaments and leaderboard events for additional rewards.

8. Responsible Gaming

We are fully committed to promoting safe and responsible gambling. Our Holland Casino app and desktop platform include built-in tools to help you manage your gaming activity, including deposit limits, session time reminders, and self-exclusion options. Players registered in CRUKS are automatically excluded from accessing our services. If you feel your gambling is becoming problematic, we strongly encourage you to use our self-exclusion tools or contact our support team immediately.

9. Customer Support

Our support team is available to assist you via the following channels:

• Phone: 088-0900 567 (Netherlands) / 0031-88-0900 567 (international)
• Email: support@Holland Casino.nl
• Online contact form available on our website

We aim to register all formal complaints within 72 hours of receipt. Support is available in both Dutch and English.

10. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify registered players of material changes via email or through a notice on our platform. Your continued use of our services following notification of any changes constitutes your acceptance of the updated terms. We recommend checking this page periodically to remain informed of any updates.

11. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands. Any disputes arising in connection with your use of our Holland Casino Online platform shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands, unless resolved through our complaints procedure or through the KSA as the relevant regulatory authority.

By using our services, you confirm your agreement to these Terms and Conditions in their entirety. If you do not agree with any part of this document, please do not use our platform. Thank you for choosing Holland Casino — we are committed to providing a safe, fair, and enjoyable gaming experience for all our players.